EXCHANGE POLICY

You can exchange items in your order within 7 days of its delivery. Please follow these steps to cancel order:

  1. HOW DO I EXCHANGE ITEMS IN THE ORDER I HAVE PLACED?

  • Click on ‘Return/Exchange’ link against your order in the Order History section in My Account
  • In case you are a Guest User, fill in your order details in Track Order page. Follow steps as given below.
  • Click on the ‘Exchange for another size’ or ‘Exchange for product in same offer’ link and indicate the product/ size to be exchanged with.
  • Proceed to the next step and select the shipping address to deliver the exchanged products.
  • For reasons including hygiene, we do not accept return or exchange of briefs, panties, or shape wear panties, or an opened box of a multi-piece sets that includes panties.
  1. I’M UNABLE TO SEE THE RETURN/EXCHANGE LINK ON THE PRODUCT WHEN I’M TRYING TO PLACE A RETURN/EXCHANGE REQUEST ONLINE.

  • For reasons including hygiene, we do not accept return or exchange of briefs, panties, or shape wear panties, or an opened box of a multi piece sets that includes panties.
  • Our return and exchange policy allows for you to return/exchange your order within 15 days of the order’s delivery. Option to place return/exchange request will be disabled in your account after 15 days of the order’s delivery.
  1. I DO NOT HAVE AN ACCOUNT WITH STOREWORLD. HOW DO I RETURN THE ORDER I HAVE PLACED?

You can return your order within 7 days of its delivery. Please follow these steps to cancel order:

  • If you are a Guest User, fill in your order details in Track Order page.
  • Click on the ‘Return/exchange’ link, indicate the reason for cancellation, choose a mode of refund and confirm cancellation.
  • Click on the ‘Exchange for another size’ or ‘Exchange for product in same offer’ link and indicate the product/ size to be exchanged with.
  • Proceed to the next step and select the shipping address to deliver the exchanged products.
  1. CAN I EXCHANGE THE GIFT RECEIVED WITH MY ORDER?

  • We do not accept exchange of gift items sent with orders.